BankDhofar opens new Al Tharmad Branch to strengthen customer reach and access
As part of its continued efforts to expand its footprint and serve communities more effectively, BankDhofar has inaugurated a new branch in Al Tharmad, in Wilayat Al-Suwaiq. The move underscores the bank’s commitment to strengthening relationships with its customers, and delivering comprehensive banking services to all segments of society and visitors from outside the Wilaya as it is close to Al-Tharmad castle, popular traditional markets, and other historical places.
The branch opening ceremony was sponsored by His Excellency Sheikh Saeed bin Hamad Al Saadi, Vice president of the Shura Council, and a number of the Bank’ s Executive.
With this latest addition, BankDhofar now operates a robust network of approximately more than 140 branches, making it the second-largest bank in the Sultanate in terms of branch presence. Strategically distributed across all governorates, these branches are equipped with state-of-the-art digital infrastructure, user-friendly interfaces, and professional teams ready to serve customers efficiently and effectively.
Talib bin Mohammed Al Hajri, Assistant General Manager – Internal Branches at BankDhofar, stated: “Expanding our branch network allows us to be closer to our customers and better respond to their daily financial needs. Whether it's applying for loans, issuing bank cards, arranging insurance, or addressing inquiries, our staff are committed to providing fast, personalized service.”
Through its extensive branch and digital channels, BankDhofar offers a full suite of banking products and services tailored to diverse customer segments, including women, youth, children, and affluent clients — particularly Al Riadah and Al Rifaa cardholders. The bank also provides premium, discreet services for high-net-worth individuals and their families, ensuring confidentiality and long-term financial security.
BankDhofar continues to empower customers with a range of savings and investment solutions, such as fixed and recurring deposit accounts, educational savings plans for children, and long-term retirement savings accounts designed to help employees plan for a financially secure future.
Customer-centricity remains at the heart of BankDhofar’s strategy. In 2023 alone, the bank attracted over 600,000 customers across its conventional and Islamic banking offerings. This success is driven by ongoing enhancements to customer experience, rapid resolution of feedback, and a seamless blend of in-branch and digital services.
In 2024, BankDhofar marked several strategic milestones, including the launch of the BankDhofar Cash Flow Fund, offering investors competitive returns with high liquidity and efficiency. The bank also played a key role in the initial public offering of OQ Basic Industries, marking its debut as an issue manager and reinforcing its growing presence in Oman’s capital market.
BankDhofar has also made significant strides in cybersecurity, ensuring robust protection for customer data and operations — a reflection of its focus on operational excellence and digital resilience.
As BankDhofar continues to grow, the new Al Tharmad branch reflects its enduring commitment to convenience, innovation, and community partnership across the Sultanate of Oman.
