Merchant Services (POS) | Bank Dhofar
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POS Terminal

Enhanced point-of-sale experience

  • Fast and error-free transaction processing
  • Visa, MasterCard and American Express cards accepted
  • 24/7 technical support
  • Customized electronic statements
  • Designed to be user-friendly
  • Unique features like dual commission (all banks)

A fast, reliable and secure payment experience could mean the difference between a dissatisfied buyer and a loyal customer. BankDhofar Merchant Service (POS) offers you state-of-the-art wireless point-of-sale payment terminals that can be key drivers of your business’ growth.

Apply for a Merchant Services (POS) now 

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Frequently Asked Questions

Soft POS :

  • Software-based, Turns smartphones / tablets into payment terminals.
  • No dedicated hardware required 
  • Mobile, flexible, cost-effective 
  • Accepts payments via NFC or contactless 

Physical POS :

  • Hardware-based with dedicated devices (electronic register, card reader, etc.) 
  • Fixed- location, used in retail or restaurants. 
  • Often includes inventory and customer management features. 
  • Requires physical equipment for processing payments. 

Please drop in at any BankDhofar branch. To find your nearest location click here, and submit a completed application form.  Find the required forms here.

To request for a POS, merchants has to submit an official request along with the required documents.

  • In case of New Merchants: 
    • Open a BankDhofar bank account
    • Copy of valid CR
    • Merchant Agreement
    • OCCI certificate
    • ID card of business owners (for Omanis) and passport (for expatriates/authorized signatories) if the merchant has a BankDhofar account or as per CR/Board Resolution 
    • Photos of the premises sign board
    • Camel account in case the merchant does not have account in BD
    • Merchant Agreement
    • Point of Sale (POS) & SoftPOS Application Form
  • In case of Existing Merchants:
    • Additional POS Terminal Form
    • Municipality certificate for the new location/rent agreement (as applicable) 
    • Document for verification of address of the customer i.e. utility bill, bank statement or any other legal document where address of the customer is mentioned (as applicable)
    • Point of Sale Application Form
    • Additional POS & SoftPOS Terminal Form

You could apply by filling the additional POS Form and presenting it to the nearest branch with the following documents:

  • Municipality certificate for the new location/rent agreement (as applicable) 
  • Document for verification of address of the customer i.e. utility bill, bank statement or any other legal document where address of the customer is mentioned (as applicable)

Yes, you could track your transactions through daily statements, which is sent to your registered email that is the next day. For Soft-POS, you could track your transactions through the POS portal.

The payment will settle in your account the following working day.

In case of support or replacement, please call our POS Support 24x7 line: +968 24775799

Soft POS :

  • Software-based, Turns smartphones / tablets into payment terminals.
  • No dedicated hardware required 
  • Mobile, flexible, cost-effective 
  • Accepts payments via NFC or contactless 

Physical POS :

  • Hardware-based with dedicated devices (electronic register, card reader, etc.) 
  • Fixed- location, used in retail or restaurants. 
  • Often includes inventory and customer management features. 
  • Requires physical equipment for processing payments. 

Please drop in at any BankDhofar branch. To find your nearest location click here, and submit a completed application form.  Find the required forms here.

To request for a POS, merchants has to submit an official request along with the required documents.

  • In case of New Merchants: 
    • Open a BankDhofar bank account
    • Copy of valid CR
    • Merchant Agreement
    • OCCI certificate
    • ID card of business owners (for Omanis) and passport (for expatriates/authorized signatories) if the merchant has a BankDhofar account or as per CR/Board Resolution 
    • Photos of the premises sign board
    • Camel account in case the merchant does not have account in BD
    • Merchant Agreement
    • Point of Sale (POS) & SoftPOS Application Form
  • In case of Existing Merchants:
    • Additional POS Terminal Form
    • Municipality certificate for the new location/rent agreement (as applicable) 
    • Document for verification of address of the customer i.e. utility bill, bank statement or any other legal document where address of the customer is mentioned (as applicable)
    • Point of Sale Application Form
    • Additional POS & SoftPOS Terminal Form

You could apply by filling the additional POS Form and presenting it to the nearest branch with the following documents:

  • Municipality certificate for the new location/rent agreement (as applicable) 
  • Document for verification of address of the customer i.e. utility bill, bank statement or any other legal document where address of the customer is mentioned (as applicable)

Yes, you could track your transactions through daily statements, which is sent to your registered email that is the next day. For Soft-POS, you could track your transactions through the POS portal.

The payment will settle in your account the following working day.

In case of support or replacement, please call our POS Support 24x7 line: +968 24775799

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Do you need further assistance or have questions about POS Terminals? 
We are here to help you. Do not hesitate to contact us.

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