In recognition of its position as one of the solid financial institution in the Sultanate for the past 3 decades, BankDhofar received "Banking Group Brand of the Year Oman 2020" by Global Banking and Finance Awards.
On this achievement, Ahmed Said Al Ibrahim, Chief Operating Officer at BankDhofar said: "BankDhofar has played a crucial role, since its inception 30 years ago, in shaping the Banking and financial landscape of the Sultanate, through strategic planning employing the best technologies, international processes and practices. Our contributions and efforts were recognized on locally, regionally and internationally. We are proud to be selected as the Banking Group Brand of the Year Oman, by Global Banking and Finance Awards."
Established in 1990, BankDhofar has grown to be the second largest bank in Oman, operating as a key financial advisory and strategic investment partner to various key government and private institutions. As part of its strategic growth vision and to set an example for best banking practices in the region, BankDhofar has implemented major programmes within its organisational transformation journey, laying out a solid infrastructure to get ready for its next phase of business growth and development.
BankDhofar has set the foundation and infrastructure for further digitization. It has also launched a flagship drive-thru banking service for the first time in Oman, as well as a number of multifunction kiosks in selected outlets. The bank launched Cardless ATM Banking Services using mobile app, the first service of its kind in the world, enabling customers to conduct ATM transactions easily only by using their mobile numbers. Going the extra mile, the bank offers a wide range of exclusive services that are available only through its award winning app, including instant transfer to any bank in the Sultanate, cardless cash, mobile top-up for all telecom providers in Oman, increasing withdrawal limit to OMR 5,000, instant international money transfer service via Western Union for customers and non-customers, among other services.
The Global Banking and Finance Review Awards were created to recognize companies of all sizes that are prominent in particular areas of expertise and excellence within the global financial community. The awards are known throughout the global banking and financial community. They reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the financial sector.
This award adds to the accolades received by BankDhofar locally, regionally, and internationally. The Bank has been awarded numerous accolades, including; "Three Decades of Excellence in Banking" at Oman Banking & Finance Awards "Best Business and Corporate Banking Oman 2020", "Best Investment Banking Brand, Oman 2019", “Best Customer Experience Transformation Strategy Award” by Customer Experience Middle East Awards, “Customer Delight Awards” by MENAA Awards, “Infosys Finacle Client Innovation Award” 2019 by the Infosys Finacle Awards, “Best Digital Transformation in Banking Award” by Smart SMB Summit and Awards, “Corporate and Investment Banking Awards” 2019, “Corporate and Investment Bank of the Year” Oman by the ABF, “Wide BPM Rollout by Newgen Software”, “Best Corporate Advisory - Oman 2019" award by Global Business Awards Best Enterprise-, ”Most Successful Companies in Oman Award” by Forbes Middle East, “Best Customer Service Banking Brand 2018” – Oman by Global Brands Magazine Awards, among other awards.