In line with its strategic vision and core values to deliver service excellence to its customers, BankDhofar provides comprehensive products, services and financial solutions, through its full-fledged Corporate Centre serving Corporates, Government Entities, Small and Medium Enterprises customers all under one umbrella.
Hussain Ali Al Lawati, Acting Chief Corporate Banking Officer at BankDhofar, said: "The inauguration of Corporate Centre comes within our aim to expand our presence in the Sultanate through our one-stop-shop for our customers. At the Corporate Centre, we focus on a leaner approach by emerging digital technologies into our channels, thus, enhancing the services provided and ensuring best customer experience."
“We at BankDhofar keep the latest technology and innovation at the core of our strategy to improve the experience of our corporate customers as they can monitor their accounts on real-time basis and lots more. Our team provides our customers with custom-built solutions based on their business requirements. BankDhofar is proud to be the first bank in Oman to launch a self-service Multifunction Kiosk, conveniently located at our Corporate Centre “Hussain Ali Al Lawati added.
The Multifunction Kiosk provides 24/7 services. The goal of the Multifunction Kiosk is to enable customers to carry out essential requests and transactions at their own convenience at any time of the day and any day of the week.
Through the Corporate Internet Banking service, with a click of button customers can benefit from key features such as fund transfers, managing credit cards, bulk payments, recurring transfers of all types, account management, and trade finance-related services.
Corporate Centre was designed using unique layouts and customer experience principles with a blend of Omani traditional culture of hospitality. It is situated at a central location in Al-Azaiba near Muscat International Airport, in proximity to most ministries, government entities and major companies operating in Muscat. This favorable location was selected for its ease of access, enabling our customers to conduct all of their banking transactions smoothly and seamlessly.
In recognition of its efforts towards providing the best experience to its corporate customers, BankDhofar has been awarded numerous accolades, including; "Best Business and Corporate Banking Oman 2020", "Best Investment Banking Brand, Oman 2019", “Best Customer Experience Transformation Strategy Award” by Customer Experience Middle East Awards, “Customer Delight Awards” by MENAA Awards, “Infosys Finacle Client Innovation Award” 2019 by the Infosys Finacle Awards, “Best Digital Transformation in Banking Award” by Smart SMB Summit and Awards, “Corporate and Investment Banking Awards” 2019, “Corporate and Investment Bank of the Year” Oman by the ABF, “Wide BPM Rollout by Newgen Software”, “Best Corporate Advisory - Oman 2019" award by Global Business Awards Best Enterprise-, ”Most Successful Companies in Oman Award” by Forbes Middle East, “Best Customer Service Banking Brand 2018” – Oman by Global Brands Magazine Awards in addition to a number of local, regional and international awards. The Bank aims to build on these achievements by striving to offer the latest and most exclusive banking solutions to the esteemed customers.